Before emailing us with an ordering question, please read ALL of the following information below:

• All orders are shipped via USPS.
• Your order will arrive to you within 1-3 weeks. It usually takes us 3-5 working days before we send out your order, and then the mail system can take up to 8 working days. PLEASE DO NOT EMAIL US ASKING WHERE YOUR ORDER IS UNLESS IT IS AT LEAST 3 WEEKS OLD!
• All sales are final. We do not do refunds or exchanges unless the merchandise is defective or there was a mistake made by us with the item that was shipped to you. If the item is defective or we made a mistake, email us so that we can fix the situation. We reserve the right to final judgement on "imperfect" items.
• If you still have questions about your order, direct them to orders AT arcticink DOT com . Please include your order confirmation number in your email.
• Online ordering powered by PAYPAL.
  We accept secure credit card and debit card payments through our online store via the Paypal shopping cart. The transaction is 100% secure and your information will never be compromised. You can view the contents of your cart by clicking the "VIEW CART" link on the navigation bar above. For more information about paypal, just see the Paypal website.